Broadband Network Services Inc. (BNSI) has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the web site www.bnsi.net and for services provided directly by BNSI or under the trade name ESInet. Please remember that BNSI can only be responsible for the information it collects. We can not make any statements regarding the privacy policies of organizations that can be contacted through the services we provide. Be sure to carefully consider the policy of each organization when divulging any personal information.

Customer Information

Customer information is information such as name, address, telephone number, and credit card information -- information that identifies a particular individual or business. BNSI collects and stores customer information in the following ways:

• As part of a customer's registration for BNSI's services, customers must provide their name, address, telephone number(s), company name (if applicable), and credit card or other billing information.
• Depending on the BNSI service(s) you select, we may give you a username and one or more passwords that you must use to access and receive the services. We retain this information in our various authentication and accounting databases.

How We Use Customer Information

The customer information that we collect during the registration process is or may be used:

• For billing purposes;
• To examine system accounting logs, user mailboxes and other company records to resolve e-mail and other system errors or problems;

This information is kept on limited access computers and is only available to those employees who have a need to know.

Occasionally, we use our customer database to distribute BNSI newsletters or important notices to our customers. BNSI may also use customer information to enforce our Appropriate Use Policy, but only to the extent necessary. We will share customer information with governmental authorities when legally required to do so, and may cooperate with these authorities investigating claims of illegal activity such as (but not limited to) illegal transfer or use of copyrighted material, or postings or e-mail containing threats of violence. Except under the limited circumstances described above, we do not disclose customer information to third parties.

Web Site Use and Navigation Information

Our site contains links to other sites. BNSI is not responsible for the privacy practices or the content of such Web sites.

Each time a user visits our Web Site, certain anonymous use and navigation information is collected by our servers. This information is aggregated and anonymous. It tells us how our Web Site is used and navigated, including the number, frequency and duration of visits to each Web page.

Web Site use and navigation information that we collect may include the domain names and / or IP addresses of visitors who are not already BNSI customers, and of BNSI customers, but it does not otherwise contain individually identifiable information about any visitor to our Web Site.

How We Use Web Site Use and Navigation Information

We use the anonymous, aggregated information to improve the content and navigation features of our Web Site.

Security

Our systems have security measures in place to protect the loss, misuse and alteration of the information under our control.

Correct/Update

Users have the following options for changing and modifying information previously provided.

• email: info@bnsi.net
• phone: (434) 817-7300

Contacting the Web Site

If you have any questions about this privacy statement, the practices of BNSI, or your dealings with BNSI, you can contact:

Administrator, Broadband Network Services Inc., 1540 Insurance Ln.,Charlottesville, VA 22911, info@bnsi.net.