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Friday
Jul142017

2017-07-13 Email Issues

For over 24 hours BNSI's email platform partner, Rackspace, has been having issues within their system.  This has resulted in delayed / out of sequence emails, intermittent connection issues, and webmail login failures. They have been making progress toward resolution but we continue to see costomers running into problems this morning.

Unfortunately, there isn't anything BNSI can do to resolve the issue as it is on systems maintained by Rackspace.  You can follow their progress here:

http://status.apps.rackspace.com (Status under "Rackspace Email")

We apologize for the disruption this has and continues to cause.

Sincerely,

Colin Learmonth